Costas Tsaklas’ Blog

If the Remote Web Workplace (RWW) is missing links (either from the Administrator or User interface), it is possible that registry entries have been corrupted. The following solution was suggested by Terence Liu from Microsoft:

Verify the correct flag is set it the registry to either hide or display
the links as desired.

Note: The key “STS” is the switch of the companyweb site link on RWW.
Verify the “STS” key is set to “0×00000001″

a. For the Administrator RWW, these are the default settings.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\
RemoteUserPortal\AdminLinks]

“ServerTS”=dword:00000001
“ClientTS”=dword:00000001
“Help”=dword:00000001
“Community”=dword:00000001
“RA”=dword:00000001
“HelpDesk”=dword:00000001
“STS”=dword:00000001
“PerfReport”=dword:00000000
“UsageReport”=dword:00000000
“OWA”=dword:00000001
“CM”=dword:00000001
“RPC”=dword:00000001

b. For user RWW, these are the default settings
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\
RemoteUserPortal\KWLinks]

“AppTS”=dword:00000001
“TS”=dword:00000001
“Help”=dword:00000001
“OWA”=dword:00000001
“STS”=dword:00000001
“CM”=dword:00000001
“UsageReport”=dword:00000000
“RPC”=dword:00000001

Note:
1. Some flags will vary depending on specific wizards that have been, or
not yet run. (example - perfreports)
2. 1 = display, 0 = hide

If we cannot resolve the issue after we perform the above steps, we may
need to complete reinstall the RWW component.